Last Updated: December 5, 2025
Edamame Inc. ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
1. Information We Collect
Personal Information
When you submit our contact form, we collect:
- Name - To address you properly in communications
- Email Address - To respond to your inquiry
- Company Name - To understand your business context
- Phone Number - For follow-up communications (optional)
- Message Content - Your inquiry or questions
Technical Information
We automatically collect certain technical data to improve our services:
- Device type and browser information
- Screen resolution and viewport size
- Timezone and language preferences
- Referring website (how you found us)
- Pages visited and time spent on our site
- UTM parameters (for marketing campaign tracking)
2. How We Use Your Information
We use the collected information for the following purposes:
- To respond to your inquiries and provide customer support
- To send you information about Kintone products and services you requested
- To improve our website and user experience
- To analyze website traffic and marketing effectiveness
- To comply with legal obligations
We will never:
- Sell your personal information to third parties
- Share your data with unrelated companies for marketing
- Use your information for purposes other than stated
3. Data Storage and Security
Your information is stored securely in our Kintone database system, which is hosted on Cybozu's secure cloud infrastructure. We implement appropriate technical and organizational measures to protect your data, including:
- SSL/TLS encryption for data transmission
- Access controls and authentication
- Regular security assessments
- Employee data protection training
4. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, typically:
- Active inquiries: Until your request is resolved
- Business relationships: Duration of business relationship plus 3 years
- Marketing communications: Until you unsubscribe
5. Your Rights
Under the Data Privacy Act of 2012 (Republic Act No. 10173) and other applicable laws, you have the right to:
- Access - Request a copy of your personal data
- Correction - Request correction of inaccurate data
- Erasure - Request deletion of your personal data
- Object - Object to processing of your data
- Portability - Receive your data in a structured format
- Withdraw Consent - Withdraw previously given consent
6. Third-Party Services
We use the following third-party services that may collect information:
- Google Analytics - Website traffic analysis
- Cybozu Kintone - Customer relationship management
- Google Apps Script - Form processing
- Calendly - Appointment scheduling
Each service has its own privacy policy governing data use.
7. Cookies
Our website uses cookies to enhance your browsing experience. These include:
- Essential Cookies - Required for website functionality
- Analytics Cookies - Help us understand website usage
You can control cookies through your browser settings.
8. Children's Privacy
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page with an updated "Last Updated" date.
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