Spreadsheets and paper couldn't keep up with a growing sales force
- Project and client lists spread across Excel — no single source of truth
- Up to 50 trial tools per sales rep with zero real-time tracking — tools were going missing, costing real money
- Expense receipts physically mailed from Cebu to Manila every week — slow, expensive, impossible to analyze
- Leave approvals done on paper — no visibility on who was available when
A single non-technical employee built 20+ apps with zero coding
- Centralized CRM with full client history — projects, quotations, complaints, and trial tool requests linked in one record
- Real-time Trial Tool tracker — every tool monitored from request to delivery to closure, with full cost visibility
- Digital expense system — receipts uploaded online, costs auto-tabulated, approvals done in Kintone
- Leave request app with calendar view — team availability visible company-wide in seconds
Moving from Excel spreadsheets and paper processes to Kintone was a big leap. Any time I had doubts, Tom was only a Viber message away. All the solutions I needed were right there.